Privacy Policy

1. Introduction

Sheerah Network is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, protect and process personal information when you use our website, engage with our services, attend events, participate in programmes or communicate with us.

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
• Applicable UK data protection laws

2. Who We Are

Sheerah Network provides leadership development, mentoring, coaching, consultancy, educational resources, networking opportunities, events and diversity, equity and inclusion initiatives.

For privacy-related enquiries, please contact:

Email: info@sheerahnetwork.com

3. Information We Collect

We may collect and process the following categories of information:

Personal Information

• Full name
• Email address
• Telephone number
• Job title
• Organisation name
• Postal address
• Event registration information
• Coaching and consultancy enquiry details

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookie preferences

Communication Information

• Contact form submissions
• Email correspondence
• Feedback and survey responses
• Event attendance records

4. How We Collect Information

We collect information when you:

• Visit our website.
• Complete online forms.
• Register for events.
• Subscribe to newsletters.
• Download resources.
• Request coaching or consultancy services.
• Make donations.
• Contact us directly.
• Participate in programmes or initiatives.

5. How We Use Your Information

We use your information to:

• Respond to enquiries.
• Deliver requested services.
• Manage event registrations.
• Process programme applications.
• Provide coaching and consultancy services.
• Send newsletters and updates.
• Improve website performance.
• Maintain website security.
• Meet legal and regulatory obligations.

6. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

Consent

Where you have provided explicit consent for:

• Newsletter subscriptions
• Marketing communications
• Specific programme participation

Contract

Where processing is necessary to provide services requested by you.

Legitimate Interests

Where processing supports:

• Website administration
• Service improvement
• Communications
• Security monitoring
• Organisational operations

Legal Obligation

Where processing is required by law or regulation.

7. Marketing Communications

We may send marketing communications where:

• You have provided consent; or
• We have another lawful basis to do so.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails.
• Contacting us directly.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve functionality.
• Enhance user experience.
• Analyse website performance.
• Monitor website traffic.

Users can manage cookie preferences through browser settings and consent tools where available.

Further information is available in our Cookie Policy.

9. Event Registrations

Where users register for events, programmes or workshops, we may collect information necessary to:

• Manage registrations.
• Communicate event updates.
• Facilitate attendance.
• Meet accessibility requirements.
• Fulfil safeguarding obligations.
• Evaluate programme effectiveness.

Additional event-specific terms may apply.

10. Coaching and Consultancy Services

Where coaching, mentoring or consultancy services are provided, we may collect information necessary for:

• Service delivery.
• Programme administration.
• Professional support.
• Client relationship management.

Additional Coaching and Consultancy Service Agreements may apply.

11. Donations and Fundraising

Where donations are made, we may process information necessary to:

• Process payments.
• Issue confirmations.
• Maintain accounting records.
• Meet legal obligations.

Financial transactions are processed through secure third-party providers.

12. Sharing Your Information

We do not sell personal information.

We may share information with:

• Website hosting providers
• Email marketing providers
• Event management systems
• Payment processors
• Professional advisers
• Regulatory authorities
• Legal or compliance partners where required

All third parties are expected to process information securely and lawfully.

13. International Data Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are implemented, including:

• UK International Data Transfer Agreements
• Standard Contractual Clauses
• Equivalent legal protection mechanisms

14. Data Security

We implement appropriate technical and organisational measures to protect personal information from:

• Unauthorised access
• Misuse
• Disclosure
• Alteration
• Loss
• Destruction

However, no internet-based transmission can be guaranteed to be completely secure.

15. Data Retention

We retain personal information only for as long as necessary to:

• Deliver services.
• Meet legal obligations.
• Resolve disputes.
• Maintain business records.

When information is no longer required, it will be securely deleted or anonymised.

16. Accessibility and Inclusion

Sheerah Network is committed to ensuring that personal data is processed fairly, transparently and inclusively.

Where appropriate and with consent, we may collect information relating to accessibility requirements to ensure individuals can participate fully in our programmes, services and events.

17. Safeguarding and Protection

Where safeguarding concerns arise, we may process relevant information where necessary to:

• Protect participants.
• Investigate concerns.
• Meet safeguarding obligations.
• Comply with legal requirements.

Information will only be shared where necessary, proportionate and lawful.

18. Your Rights

Under UK GDPR, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information.
• Restrict processing.
• Object to processing.
• Withdraw consent.
• Request data portability.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

19. Governance and Accountability

Sheerah Network is committed to operating with integrity, transparency, accountability and respect.

Our governance framework supports:

• Data protection compliance
• Participant safeguarding
• Ethical leadership
• Equal opportunity
• Diversity and inclusion
• Responsible programme delivery

20. Related Policies

This Privacy Policy should be read alongside our:

• Terms of Use
• Cookie Policy
• Accessibility Statement
• Safeguarding Policy
• Diversity, Equity and Inclusion Statement
• Event Booking Terms and Conditions
• Coaching and Consultancy Service Agreement
• Donation Policy

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be published on this page together with the revised effective date.

22. Contact Information

For privacy-related enquiries, requests or complaints, please contact:

Sheerah Network
Email: info@sheerahnetwork.com

If you remain dissatisfied with how your information is handled, you may contact the UK Information Commissioner’s Office (ICO).

ICO Website: https://ico.org.uk

Review of Policy: 14th June 2026